Brokers deliver exceptional, personalized client care while streamlining their workflow for maximum efficiency.
HealthcareGPS® Transforms Healthcare Navigation & Literacy with Precision AI
In today's dynamic healthcare environment, HealthcareGPS empowers stakeholders at every level to achieve more.
Welcome to HealthcareGPS®
HealthcareGPS® is revolutionizing benefits distribution, healthcare navigation and health literacy through our advanced AI technology platform. We envision a future where healthcare navigation isn't a maze but a guided journey. Where understanding and accessing care isn't a privilege but a right. Where technology serves humanity by making healthcare more accessible, understandable, and manageable for all.
In a world where healthcare headlines speak of obstacles and frustration, we're writing a new story. One where technology meets humanity. Where understanding replaces confusion. Where guidance replaces guesswork.
Our AI-powered solutions transform healthcare navigation and literacy from a complex maze into a guided journey, making healthcare more accessible, understandable, and manageable for all stakeholders in the healthcare ecosystem.
Key Challenges
Solving Healthcare Navigation's Biggest Challenges
Brokers and employers are faced with a complex set of evolving challenges within the benefit plan distribution landscape, creating major obstacles and time-consuming administration.
For Producers
- Attracting new clients and retaining clients in a competitive market
- Managing intensive HIPAA and CMS regulations, finding best-fit plans, onboarding clients, and ongoing training
- Providing year-round client support
For Payers
- High cost of acquisition and retention due to low member satisfaction
- Training in-house sales agents to be compliant with CMS regulation
- Outdated technology, time, and costs hinder development of advanced consumer engagement platforms.
For Consumers
- Identifying and selecting the right healthcare plan from a maze of options
- Difficulty understanding benefits and costs
- Concerns around managing and affording healthcare expenses, lack of transparency
For Consultants and HR Staff
- Intensive time requirements for explaining plans and benefits during open enrollment
- Year-round benefit administration and support for benefit and claims questions
- Typical employee dissatisfaction of benefits, driven by lack of transparency
Our Products
AI-Powered Healthcare Navigation
MedicareCopilot™
Now Available. Transform the way you do business
AI-Powered Plan Analysis
Using advanced natural language processing, MedicareCopilot™ deeply analyses all plan details from benefit coverage documents to identify best-fit plans and explain each option's true strengths, limitations, and nuances.
Personalized Plan Scoring and Ranking
MedicareCopilot scores available plans against 12 priority factors, weighted on a five-point scale, for each client's conditions, needs, and cost preferences – delivering a scored, unbiased shortlist of best-fit recommended plans.
Consultative Client Discussions
For each recommendation, MedicareCopilot surfaces key plan advantages, considerations, and rationale – streamlining conversations and ensuring clients understand why each option is being proposed.
Year-Round Support
MedicareCopilot includes AI-powered Chat for quick, clinically reviewed, coverage Q&A, plus a Client Portal with centralized plan details, claims guidance, and cost explanation.
Direct to Consumer Sites Available
Agency, agent and payer branded consumer-facing websites assist in lead-generation and self-service sales, available to FMOs, Agencies, Brokers and Payers.
Cutting-Edge Technology
- Multi-Channel Communication Management: Seamlessly handle calls, video chat, emails, and text messages in one platform.
- AI-Generated Transcripts and Analysis: Get instant transcripts and AI-powered insights from every client interaction - we even map transcript data to appropriate fields in the CRM.
- Compliance Feedback and Coaching: Receive real-time AI feedback to ensure CMS-compliant communications and improve your approach.
Additional Features and Capabilities
- Data security (SOC 2 and HIPAA Certified)
- Integrated lead generation system
- Outbound marketing campaign platform
- Digital eFax application submissions
- Digital Permission to Contact and Scope of Appointment
- Digital Needs Assessment
- Robust custom reporting tools
- Client and prospect data upload
- Onboard and train new brokers
- Complete CMS star ratings
HealthLiteracyCopilot™
Now Available. Helps create plain language, clear communications with speed and scalability
AI-enabled application for health literacy assessment, compliance, and content authoring, designed for pharmaceutical companies, health systems, payers, and public health organizations.
HealthLiteracyCopilot reduces the tedious, costly, manual processes used to create effective, easy-to-understand healthcare content
- Our AI automation supports the creation of clear communication content faster, intuitively, and with superior efficiency, scalability and attention to compliance requirements
- AHRQ’s PEMAT and/or IHA’s N-PLAT clear communications standards are built into HealthLiteracyCopilot
- Selected glossaries, communication and brand guidelines can be built into HealthLiteracyCopilot, as part of the customization process
Key Benefits
- Accelerate content creation and approval processes
- Enhance patient engagement and health outcomes
- Mitigate compliance risks
- Optimize resource allocation in healthcare communications
- Empower non-expert staff to create expert-level health content
BenefitsCopilot™
Streamline employee health insurance navigation and ACA exchange enrollment
AI-Powered Plan Analysis
Using advanced natural language processing, MedicareCopilot™ deeply analyses all plan details from benefit coverage documents to identify best-fit plans and explain each option's true strengths, limitations, and nuances.
Personalized Plan Scoring and Ranking
MedicareCopilot scores available plans against 12 priority factors, weighted on a five-point scale, for each client's conditions, needs, and cost preferences – delivering a scored, unbiased shortlist of best-fit recommended plans.
Consultative Client Discussions
For each recommendation, MedicareCopilot surfaces key plan advantages, considerations, and rationale – streamlining conversations and ensuring clients understand why each option is being proposed.
Year-Round Support
MedicareCopilot includes AI-powered Chat for quick, clinically reviewed, coverage Q&A, plus a Client Portal with centralized plan details, claims guidance, and cost explanation.
Business and Consumer Outcomes
Year-round Benefits and Health Navigation Support
For Brokers, Agents, and Payers
Enhance Service, Grow Business
Navigate your workflow with confidence, deliver personalized recommendations, and stay ahead of industry changes for client satisfaction and business growth.
- AI-powered access to beneficiary data, plan documents, needs documentation and chat history for efficient service
- Enable clients to conduct pre-meeting research, saving time on lengthy calls
- Cut acquisition costs by up to 50%
- Double enrollment conversion rates
- Increase client satisfaction and retention
- Scale rapidly with minimal resources
For Consumers
Empower Healthcare Choices
Direct-to-consumer MedicareCopilot website enhances health literacy, identifies best-fit plan options, and supports navigating the healthcare system.
- Personalized plan selection guidance based on consumer needs, with pros and cons from the plan documents to explain each of the recommended plans.
- AI-powered chat offers a conversational experience, resulting in tailored responses and insights before speaking with an agent.
- Self-enroll with confidence and ease
Increase Productivity and Increase Revenue
Save Time - Sell More
Our innovative SaaS AI products provide comprehensive support for understanding and selecting best-fit healthcare coverage. With year-round benefits and health navigation support, HealthcareGPS vastly improves the consumer experience and lightens the workload for brokers - freeing up dozens of hours a month that can be used to grow business.